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# How to Configure Automated Booking Reminders & Notifications

### Hey Boss 👋

Want to make sure your clients never forget an upcoming appointment? You can set up automated **email and SMS reminders** before a booking, as well as **follow-up emails** after the appointment.

### Want a more visual walkthrough? 🎥

We'll show you how 😎

${youtube}[Set automated reminder emails and followups](83ZKn9sGB5U)

### Let's get started! ✍️

1. From the left sidebar, click **Booking Pages**, then select **Appointments**, **Products & Services**, or **Events**, depending on where you'd like to set up your reminders and follow-ups.
2. Open the appointment, service, or event you'd like to customize by clicking the **edit (pencil) icon**.
3. From the left sidebar, find the **Automations** section, then select **Reminders**. Click **+ New Reminder** to create your first reminder.
4. Choose whether you'd like to send an **Email reminder** or **SMS reminder**, then select how long before the booking you'd like the reminder to be sent.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/7/a/457ac7e26be1a000/reminder_w1cbma.png =700x359)

Choose who should receive the reminder by selecting **Send to my client**, **Send to Me**, or both.

5. Click **Save** to create your reminder.

### Want to add another reminder? 🔔

You can add additional reminders by clicking **+ New Reminder** again and setting a different time. For example, you might send one reminder **1 day before** and another **1 hour before** the appointment.

### Set up a follow-up 💬

1. From the left sidebar, select **Followups** under **Automations**. Click **+ New Followup**.
2. Choose how long after the booking you'd like the follow-up to be sent.
3. Then add your **Subject** and **Body** for the follow-up email.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/7/a/457ac7e26be1a000/follow-up_129nofo.png =700x359)

4. Click **Save** and you're all set!

That's it! 🎉 Your reminders and follow-ups will now be automatically sent based on the settings you've chosen.

### Not a Boss yet? 🤔

If you haven’t already joined us, go ahead and [sign up for a free 14-day free trial here](http://www.booklikeaboss.com/). No credit card required - just love and support from us ❤️