> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.blab.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Does BLAB use E-mail Reminders?

### Hey Boss 👋

One important feature that we offer is email reminders. This ensures that both you and your customers are reminded about appointments or other time based service.

Our reminder settings are the same for both appointments and products/services.

### Here's how to set up reminders 📆

1. Click on **Booking Pages** from the top menu, then select **Appointment/Products and Services/Event**.
2. Click the **three dot icon** of the product/service you want to set up reminders for, then select **Edit**.
3. Select **Reminders** from the left sidebar menu, then click **+ New Reminder**.

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/a/5/b/4a5b657ffbdabc00/b104a34a-3af2-41c3-8cad-0394f5_1edqq2y.png)](https://downloads.intercomcdn.com/i/o/h5estzhi/1413865222/7023efd21e2ae2da4f8b87e8bd77/image.png?expires=1767712500&signature=d034c2f124549636cfc397ec0dd5a2aad5907abc10b30a662410c91be15a34ca&req=dSQmFcF4mINdW%2FMW1HO4zZ3Wz2N5uqDpGrNaGtRacTPq8yuxMbfpbwIEPEtk%0Afj0R%0A)

4. Make sure to tick the **Email Reminder** checkbox, then you can select your desired reminder timeline. Don't forget to hit **Save**.

[![](https://storage.crisp.chat/users/helpdesk/website/-/1/9/0/2/1902238e09a4f60/03c11de9-91d0-461c-a327-6ff93a_16df8pi.png)](https://downloads.intercomcdn.com/i/o/h5estzhi/1413866430/d982a3c7385309cecbefc74f41d8/image.png?expires=1767712500&signature=136afce68c458a7e64461bd2df6203f3f6e96e695c7dfed454cc5f41db6f0efd&req=dSQmFcF4m4VcWfMW1HO4zU7ijXG20Ku0jDIOtYfUdyx56lS5ZQWe3w1LDot4%0AuZXB%0A)

You can set up to 5 different email addresses per appointment/service. When you click on the edit icon you will see that you can input both email addresses and phone numbers for SMS notifications. (Number of SMS reminders are dependent on what plan you have)

Feel free to play around with how you would like to set this up, perhaps you want an email reminder to be sent a couple days before the appointment and an SMS an hour before the arranged time. Or you might like to only send out email reminders and want to send one out a week in advance and the day of. It is up to you. We hope you enjoy the ease of setting up your appointment reminder notifications.

### Not a Boss yet? 🤔

If you haven’t already joined us, go ahead and [sign up for a free 14-day free trial here](http://www.booklikeaboss.com/). No credit card required - just love and support from us ❤️