> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.blab.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Where can my clients Cancel/Reschedule their appointments?

### Hey Boss 👋

BLAB is awesome because you can easily have your clients book appointments and services with you. Occasionally, because life is life, your clients will need to cancel or reschedule.

We have made this part of the process as simple as the booking process. From within the client's confirmation and reminder emails they will see the options to **Cancel** or **Reschedule**. By clicking on one of those options they will either be asked to confirm cancellation or to select a new time to reschedule with you.

### On your side of things, here's what you can do 😉

1. From the BLAB top menu, click **Bookings**, then select **Orders**.
2. Once you're on your [order tab](https://bookme.name/account/0/orders), click on the **clock icon** of the order you want to Cancel/Reschedule.
3. Scroll down until you find the Package section where you will see the Decline/Reschedule button.

[![](https://storage.crisp.chat/users/helpdesk/website/-/a/6/a/3/a6a344bf02f1d800/02da922c-f36c-4e94-b9ef-2038e0_1f631dz.png)](https://downloads.intercomcdn.com/i/o/h5estzhi/1374727602/4d60e58e6a3a2652c6870e113856/image.png?expires=1767712500&signature=7eb40d32e278c33f26af788218be704e0ef03e9cd12db3c096e69da39c86625b&req=dSMgEs58modfW%2FMW1HO4zTWdHAZyZIRm7aN1Q1sNtk7e7FRlSDAtR%2FCryC9w%0AFLTa%0A)

### Not a Boss yet? 🤔

If you haven’t already joined us, go ahead and [sign up for a free 14-day free trial here](http://www.booklikeaboss.com/). No credit card required - just love and support from us ❤️