Question 1

How can I cancel my account?

Accepted Answer

Hey Boss 👋

Canceling your subscription means downgrading your license to the free plan at the end of your current license period.

If you're on a Freelance Plan and are certain you wish to cancel your account, please follow the steps below.

For those on the Company Plan, please contact our support team through the Intercom chat widget to request cancellation—further details are provided later in this article.

How to cancel if you're on a Freelance plan ✍️

From the top navigation bar, click on your profile photo and select Subscription.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/7/a/457ac7e26be1a000/image-4_505uu1.png =718xauto)

Select the Free Boss plan from the drop-down menu and click on Change Plan.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/7/a/457ac7e26be1a000/image-5_12b7b8b.png =713xauto)

As soon as your current plan’s billing cycle is over, you will no longer be charged.

Cancelling as a Company plan user👇

From your dashboard, click on the support chatbot floating button located in the bottom corner.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/7/a/457ac7e26be1a000/image-6_11nuhfq.png =709xauto)

Send a message to our team requesting the cancellation of your account.
Wait for our team to respond shortly after your request to confirm the process.

Deleting your booking page ❌

If you need to completely delete your booking page account, reach out to us throug

Question 2

Will my clients receive a calendar invite?

Accepted Answer

Hey Boss 👋

Yes! When your clients place a booking they will automatically receive a calendar invite to the calendar associated with their email address.

This will help climate missed bookings and streamline our already streamlined process!

This is how the email will look 👀

Your client will receive an email containing:

A way of adding the Appointment to their calendar
The booking's information, with the ability to Cancel or Reschedule if needed
An .ics file to download in case the want to import the Appointment manually into their calendar

![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/7/a/457ac7e26be1a000/screenshot2022-11-24at44752pm_dixbo.png =700xauto)

That's it, now you know you can relax because your client will have the option to contact you after they've made their booking.

Not a Boss yet? 🤔

If you haven’t already joined us, go ahead and sign up for a free 14-day free trial here. No credit card required - just love and support from us ❤️

Question 3

How can I embed Youtube videos on my booking page?

Accepted Answer

Hey Boss 👋

You want to make your booking page stand out, is there a better way than with a personalized Youtube video?

Easy as pie, here's a little guide for you to d it yourself:

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Need a written walkthrough? We got you 👇

From your top navigation bar, click Settings, then on Integrations.
There you'll see the Youtube integration card where you can paste your video link.
Make sure to hit the Save button and, boom! Your video is now live on the top section of your booking page.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/7/a/457ac7e26be1a000/image-3_dov42x.png =686xauto)

Adding a video on an individual booking page instead

From the top menu, click Booking Pages, then Appointments or Services section depending on where you'd like to add your video.
Click the three dot icon of the appointment or service that you'd like to add the video on, then select Edit.
Once you're inside the edit mode go to Gallery which you can find on the left sidebar menu.
Click on the Add Youtube Video to paste your video link
Remember to hit Save Changes and that's it.

Not a Boss yet? 🤔

If you haven’t already joined us, go ahead and sign up for a free 14-day free trial here. No credit card required - just love and support from us ❤️

Question 4

How to Show or Hide Appointments, Products, Services, and Events on Your Company Booking Page

Accepted Answer

Hey Boss 👋

Take full control of your company’s booking page by customizing which appointments, products, services, or events are displayed.

This feature allows you to streamline the booking experience for clients by showing only active offerings, temporarily hiding items during specific periods, or keeping your booking page organized and tailored to your business needs.

Here's how to set up this feature 💪

From the top menu, click on Settings, then select Package Visibility.
Once you're on the Package Visibility page, you'll see a list of all your team member's or company's available appointment or services.
From there, you can just easily select which appointment, product or service, or event you'd like to be visible or hidden. Just click the toggle button and you're all set!

By following these steps, you can efficiently manage the visibility of your company’s appointments, products, services, or events to maintain a professional and user-friendly booking experience.

Not a Boss yet? 🤔

If you haven’t already joined us, go ahead and sign up for a free 14-day free trial here. No credit card required - just love and support from us ❤️

Question 5

How to Create a Service

Accepted Answer

Hey Boss 👋

Are you looking to offer paid services to your customers? In this article, we'll walk you through how to create a service in Duda + BLAB. A service is a type of paid appointment you can offer to your clients, and we offer different options to fit your needs, including memberships, session packs, and both digital and physical products. Let's get started!

Watch the walkthrough video 😎

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Or follow the instructions below ✍️

First, from your Book Like A Boss app Dashboard, go to Booking Pages in the top menu, click on it to open the dropdown menu, and select Products and Services. Then click on New Service.

Fill in the basic info for the service you'd like to publish. Remember that we offer customized options for Memberships, Sessions, Physical and Digital Products.

[](https://downloads.intercomcdn.com/i/o/h5es

Question 6

How to use a custom domain for your booking page

Accepted Answer

Hey Boss 👋

Here's how to set up and use a custom domain for your booking page. First, you'll need to update your CNAME records for your domain wherever you have it hosted, and then come back to Book Like A Boss to set up and use the custom domain.

Follow these steps:

1. Log in to your domain host: Your domain host is where you purchased your domain from (i.e. GoDaddy, Enom, Name.com, Wix, Squarespace, etc.)

2. Add the CNAME record: Next, you’ll add the CNAME record to your domain’s DNS records that are stored with your domain host.

Note: This process is different for every domain host and is not something we can provide you specific instructions for. Please contact the support team at your specific domain host for assistance with this.

3. Add your domain record in Book Like A Boss: Once you've added your domain record in your domain host, return to Book Like A Boss. Next, follow the steps on this page to add the new CNAME record that you added in your domain host: https://bookme.name/account/0/settings/custom-domain

In the screenshot shown below, the domain name is: bookme.example.com
Whatever domain you entered in this field, is the same domain you will be adding a CNAME record for.

[](https://downloads.intercomcdn.com/i/o/h5estzhi/14144

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